How Triage Bots work

Bots are created at the organization level. When your backend sends a request to the triage endpoint, the API key authenticates the request and the project ID decides where the task lands.

Use cases

• Capture in-app feedback and bug reports.
• Route support requests into an engineering backlog.
• Prioritize customer questions for a weekly review.

Create a Triage Bot

1. Open the Bots tab: Go to Organization → Bots and click Create New Bot.
2. Name the bot: Enter a name and optionally mark it assignable if you want it to appear in mentions and assignee pickers.
3. Copy the API key: Copy the key when it is shown. TaskP3 only displays it once.
4. Send requests from your backend: Use the project-specific triage endpoint to create tasks without exposing the key in browser code.